We have a number of systems which send out automated emails, from order confirmations and domain reminders, to password resets; and wherever there are automated emails, there are "bad guys" - spammers, hackers and phishers.
These bad guys try to fake emails by copying the look and feel of legitimate emails in an attempt to trick you into giving away sensitive information like passwords or credit card information.
We will never ask you for any passwords, if someone asks you they are not part of our team - report it to us. Likewise, never give credit card or other sensitive information over email.
The first check is to use your intuition, if it doesn't feel right then don't proceed - maybe it's an unexpected email and it's asking for private information. The second check, is it written correctly? Bad guys don't always have English as their first language and sometimes the translations are a bit questionable. If it reads as if it's been translated then don't trust it.
These checks help but are not foolproof
If you have any doubt, delete the email or report it to us.
The email has passed with a clean bill of health, all seems good so you're going to click the link. Go ahead, click it; but before you enter any sensitive information like your username and password there is one more check you can do.